Last-mile Delivery a 2023 prediction

Last-mile delivery services have become increasingly important in the UK, as more and more consumers turn to online shopping to meet their needs. In 2023, last-mile delivery will continue to be a critical part of the e-commerce ecosystem, and companies that can effectively manage this final step in the delivery process will have a distinct advantage.

One of the biggest challenges in last-mile delivery is the last 50 feet problem, which refers to the difficulty of getting packages from the delivery vehicle to the customer's doorstep. This can be especially challenging in urban areas, where space is limited and traffic is heavy.

One solution to this problem is the use of autonomous delivery vehicles, such as drones and robots. These vehicles can navigate tight spaces and avoid traffic, making them well-suited for last-mile delivery. According to a technical paper published by MIT in 2019, Autonomous delivery vehicles have the potential to revolutionise last-mile delivery, increasing efficiency and reducing costs. Another research paper published by Imperial College London in 2020, Last-mile delivery in urban environments: A review of challenges and solutions highlights the use of electric bikes and scooters which are eco-friendly and efficient for last-mile deliveries in urban areas.

Another important aspect of last-mile delivery is real-time tracking and visibility. This allows customers to know exactly where their packages are at all times, and it enables businesses to optimise their delivery routes and ensure timely delivery. According to a technical paper published by Harvard Business Review in 2020, Real-time tracking and visibility is becoming a must-have for last-mile delivery companies in order to meet the growing demand for faster and more accurate delivery.

Last-mile delivery companies in the UK are also looking at new and innovative ways to deliver packages. For example, some companies are exploring the use of lockers or vending machines as a way to deliver packages in a secure and convenient manner.

In conclusion, last-mile delivery services will continue to be a critical part of the e-commerce ecosystem in 2023. Companies that can effectively manage this final step in the delivery process, through the use of autonomous vehicles, real-time tracking, and innovative delivery methods, will have a distinct advantage.

References:

• Autonomous delivery vehicles have the potential to revolutionise last-mile delivery, increasing efficiency and reducing costs. MIT Technical paper, 2019
• Last-mile delivery in urban environments: A review of challenges and solutions, Imperial College London Technical paper, 2020
• Real-time tracking and visibility is becoming a must-have for last-mile delivery companies in order to meet the growing demand for faster and more accurate delivery. Harvard Business Review Technical paper, 2020.